DESIGN

ABOUT

EMAIL ME

PDF Download

ELISSA DOW

elissa.dow@gmail.com • Vancouver, BCwww.linkedin.com/in/dowelissa

HIGHLIGHTS OF QUALIFICATIONS

  • UX Designer with certificate from Emily Carr University of Art + Design.
  • Experience conducting and synthesizing user research, usability testing, and user feedback to inform design decisions.
  • Skilled at creating wireframes, user flows, and prototypes in Figma.
  • Strong understanding of interaction design, information architecture, and usability principles.
  • Familiarity with design systems and maintaining consistency across products and user experiences.
  • Effective communicator who collaborates well with cross-functional teams.
  • Curious and adaptable, with a growth mindset and a passion for continuous improvement.

WORK EXPERIENCE

UX Designer

Freelance | Vancouver, BC | Apr 2026 - Present

  • Conduct website audits and evaluate information architecture, calls to action, navigation flows, and readability.
  • Organize and lead client meetings to gather requirements, communicate findings, and align design priorities with user and business needs.
  • Develop actionable recommendations to improve accessibility, navigability, and user engagement based on UX best practices.

Wellness Administrator

DFO Canada | Vancouver, BC | Oct 2022 - Mar 2025

  • Coordinated virtual and in-person events, collaborating across teams to deliver smooth user and stakeholder experiences.
  • Scheduled and facilitated client meetings, ensuring clear communication and alignment of needs and expectations.
  • Assisted executives in developing regional messaging and facilitating initiatives.
  • Acted as a liaison between regional leadership and multiple branches within DFO.

Data Analyst + Report Specialist

Heliolytics | Toronto, ON | Nov 2017 - Mar 2021

  • Managed projects and delegated analysis tasks to improve workflow efficiency and quality of deliverables.
  • Onboarded and mentored new hires, fostering collaborative team environments and knowledge sharing.
  • Created client-facing reports that highlighted cost-benefit analysis for remediation with visuals and plain language for informed decision making.

VOLUNTEER EXPERIENCE

Facilitator

Department of Fisheries and Oceans, Diversity + Inclusion Action Team | Vancouver, BC | Aug 2024 - Mar 2025

  • Scheduled meetings, provided event support, and assisted the Diversity & Inclusion executives with regional communications.

Data Analyst

BC Federal Council, Community of Interest on Mental Health | Vancouver, BC | Jun 2023 - Mar 2025

  • Collected user research via the Mental Health Pulse Survey, analyzed results, and compiled them into a presentable and engaging infographic.
  • Supported the annual Opening the Door to Mental Health Symposium by scheduling client calls.

EDUCATION

UX Design Certificate

Emily Carr University | Vancouver, BC | 2025

Master of Science, Analytical Chemistry 

Wilfrid Laurier University | Waterloo, ON | 2014 - 2017

Bachelor of Science, Chemistry 

University of New Brunswick | Fredericton, NB | 2009 - 2014

-- References available upon request. --

DESIGN

ABOUT

EMAIL ME

PDF Download

ELISSA DOW

elissa.dow@gmail.com • Vancouver, BC

www.linkedin.com/in/dowelissa

HIGHLIGHTS OF QUALIFICATIONS

  • Experience conducting user research, implementing usability testing, and collecting user feedback to inform design decisions.
  • Skilled at creating wireframes, user flows, and prototypes in Figma.
  • Strong understanding of interaction design, information architecture, and usability principles.
  • Familiarity with design systems and maintaining consistency across products and user experiences.
  • Effective communicator who collaborates well with cross-functional teams.
  • Curious and adaptable, with a growth mindset and a passion for continuous improvement.

WORK EXPERIENCE

UX Designer

Freelance | Vancouver, BC | Apr 2026 - Present

  • Conduct website audits and evaluate information architecture, calls to action, navigation flows, and readability.
  • Organize and lead client meetings to gather requirements, communicate findings, and align design priorities with user and business needs.
  • Develop actionable recommendations to improve accessibility, navigability, and user engagement based on UX best practices.

Wellness Administrator

DFO Canada | Vancouver, BC | Oct 2022 - Mar 2025

  • Coordinated virtual and in-person events, collaborating across teams to deliver smooth user and stakeholder experiences.
  • Scheduled and facilitated client meetings, ensuring clear communication and alignment of needs and expectations.
  • Assisted executives in developing regional messaging and facilitating initiatives.
  • Acted as a liaison between regional leadership and multiple branches within DFO.

Data Analyst + Report Specialist

Heliolytics | Toronto, ON | Nov 2017 - Mar 2021

  • Managed projects and delegated analysis tasks to improve workflow efficiency and quality of deliverables.
  • Onboarded and mentored new hires, fostering collaborative team environments and knowledge sharing.
  • Created client-facing reports that highlighted cost-benefit analysis for remediation with visuals and plain language for informed decision making.

VOLUNTEER EXPERIENCE

Facilitator

Department of Fisheries and Oceans, Diversity + Inclusion Action Team | Vancouver, BC | Aug 2024 - Mar 2025

  • Scheduled meetings, provided event support, and assisted the Diversity & Inclusion executives with regional communications.

Data Analyst

BC Federal Council, Community of Interest on Mental Health | Vancouver, BC | Jun 2023 - Mar 2025

  • Collected user research from 3,500+ employees via a survey, analyzed the results, and compiled them into a presentable and engaging infographic.
  • Supported the annual Opening the Door to Mental Health Symposium by scheduling client calls.

EDUCATION

UX Design Certificate

Emily Carr University | Vancouver, BC | 2025

Master of Science, Analytical Chemistry 

Wilfrid Laurier University | Waterloo, ON | 2014 - 2017

Bachelor of Science, Chemistry 

University of New Brunswick | Fredericton, NB | 2009 - 2014

-- References available upon request. --